Q: What are FanCraze Auctions?
Auctions are a competitive buying format where users bid against others to buy Pro Collectibles released directly by FanCraze. Each auction features a base price, a fixed bidding window, minimum bid increments, and an auto-extension mechanism to ensure fair play.
Q: Why does FanCraze use Auctions?
Auctions introduce dynamic market discovery and bring fairness and excitement to buying Pro Collectibles:
- Market-Driven Prices — The community determines the final value.
- Equal Opportunity — Everyone gets a chance to bid within the auction window.
- High Engagement — Live bidding and auto-extensions make the experience strategic and competitive.
Q: Where do I find live Auctions?
Go to Market → Auctions. All active auction listings are displayed here, each with its own timer and bidding parameters.
Q: Who lists the collectibles in Auctions?
All auctioned collectibles are listed through a dedicated FanCraze account named @auctions. This ensures transparency and reliability for every auction.
Q: How do I place a bid?
- Open Market → Auctions
- Select a collectible
- Click Place Bid
- Enter your amount and confirm
- Your wallet balance is locked immediately when the bid is placed.
Q: What is the starting price?
Each collectible has a Base Auction Price — the minimum required for the first bid.
Q: How do subsequent bids work?
Each new bid must exceed the current winning bid by at least the Minimum Dollar Increment (e.g., $1, $2, etc.).
Q: What happens if no bids are placed?
The auction expires and no sale occurs.
Q: What is auto-extension?
If a bid is placed in the final moments of an auction (e.g., last 3 minutes), the auction automatically extends by a set duration. This prevents last-second “sniping” and ensures fair competition.
Q: What is Max Bid?
Max Bid lets you set the highest amount you are willing to pay. FanCraze will automatically outbid competing bidders for you using the smallest possible increments - until your Max Bid limit is reached.
Q: What if someone bids above my Max Bid?
Automatic bidding stops. To stay in the lead, you must manually increase your Max Bid.
Q: Can I increase my Max Bid later?
Yes, you can raise your Max Bid anytime before the auction ends.
Q: Can I cancel or withdraw my bid?
- If you are NOT the current highest bidder:
You may withdraw or modify your bid, and the locked funds return instantly to your wallet.
- If you ARE the current highest bidder:
You cannot withdraw your bid.
Q: What is Opt-Out?
Opt-Out lets non-winning bidders withdraw their bids instantly and reclaim their locked funds without waiting for the auction to end. Once you opt out, you cannot bid again on that same collectible.
Q: What happens if I lose the auction?
All blocked funds are automatically refunded the moment the auction ends.
Q: How fast are refunds processed?
Refunds are instant for cancelled or losing bids.
Q: How do I know if I won?
You’ll receive a platform notification. The collectible will be transferred automatically to your club.
Q: When does FanCraze debit my wallet?
Funds are locked when you place your bid. If you lose, the amount is refunded instantly.
Q: Can I pay with Gems, Essence, or other reward currencies?
No. Auctions require wallet cash only.
Q: Can I participate in multiple auctions at once?
Yes, as long as you have enough available wallet balance to cover all active bids.
Q: Why should I use Max Bid?
Max Bid helps you:
- Stay competitive even if you’re offline
- Avoid constant manual rebidding
- Secure the collectible with minimum incremental bids
- Prevent emotional overbidding
Q: Any tips for winning auctions?
- Set a strong Max Bid early
- Watch the final minutes for auto-extensions
- Keep sufficient wallet balance to stay competitive
- Use Opt-Out strategically when shifting to another auction
Q: What happens to losing bids?
Every cent of your locked amount returns instantly once the auction ends.
Q: Are auctions final?
Yes. Once completed, the highest bidder wins and the collectible is permanently transferred.
