Q: What do I need before withdrawing funds?
To request a withdrawal, you must:
- Complete Identity Verification (KYC)
- Enable Two-Factor Authentication (2FA)
- Meet the minimum withdrawal amount of $30
Q: When does my Cash become withdrawable?
Withdrawal Cash is aged for 5, 7, 10, or 12 days, depending on your platform activity. Once aged, the balance becomes available for withdrawal.
Q: How can Indian users withdraw funds?
Indian users can withdraw via:
- Bank Transfer - direct to a linked bank account
- PhonePe Voucher - credited as a PhonePe Gift Card
Q: How do I link my bank account in India?
Go to: FanCraze Wallet → Payment Settings → Connected Accounts → Add Bank Account
Q: How does PhonePe withdrawal work?
- Choose PhonePe as the withdrawal method
- Receive a voucher code and PIN.
- Open PhonePe → Profile → Payment Methods → Gift Card
- Tap Claim, enter the code and PIN, and confirm
Q: Is there a PhonePe withdrawal limit?
Yes. PhonePe withdrawals are capped at ₹1,000 lifetime.
Q: What withdrawal methods do international users have?
International users can withdraw using:
- Wire Transfer / Bank Transfer
- Local payout methods (varies by country)
- USDC Stablecoin (via external partners)
Q: How do I add an international bank account?
Go to: FanCraze Wallet → Payment Settings → Connected Accounts → Add Bank Details
Q: Are there withdrawal fees?
FanCraze does not charge additional service fees. Bank Payment providers typically charge $5–$25, depending on region and method.
Q: How long do withdrawals take?
- India: Usually fast 1-4 days
- International: 1–12 days, depending on banking networks
Q: What should I do if my withdrawal is delayed?
If it exceeds the expected timeframe, contact FanCraze Support.
