Q: What do I need before withdrawing funds?
To request a withdrawal, you must:
- Complete Identity Verification (KYC)
- Enable Two-Factor Authentication (2FA)
- Meet the minimum withdrawal amount of $30
Q: When does my Marketplace Sales balance become withdrawable?
Marketplace earnings are aged for 5, 7, 10, or 12 days, depending on your platform activity. Once aged, the balance becomes available for withdrawal.
Q: How can Indian users withdraw funds?
Indian users can withdraw via:
- Bank Transfer - direct to a linked bank account
- PhonePe Voucher - credited as a PhonePe Gift Card
Q: How do I link my bank account in India?
Go to: FanCraze Wallet → Payment Settings → Connected Accounts → Add Bank Account
Q: How does PhonePe withdrawal work?
- Choose PhonePe as the withdrawal method
- Receive a voucher code and PIN.
- Open PhonePe → Profile → Payment Methods → Gift Card
- Tap Claim, enter the code and PIN, and confirm
Q: Is there a PhonePe withdrawal limit?
Yes. PhonePe withdrawals are capped at ₹1,000 lifetime.
Q: What withdrawal methods do international users have?
International users can withdraw using:
- Wire Transfer / Bank Transfer
- Local payout methods (varies by country)
- USDC Stablecoin (via external partners)
Q: How do I add an international bank account?
Go to: FanCraze Wallet → Payment Settings → Connected Accounts → Add Bank Details
Q: Are there withdrawal fees?
FanCraze does not charge additional service fees. Bank Payment providers typically charge $5–$25, depending on region and method.
Q: How long do withdrawals take?
- India: Usually fast 1-4 days
- International: 1–12 days, depending on banking networks
Q: Can I withdraw my deposited cash?
No. Deposited cash must be used within the platform.
Q: What should I do if my withdrawal is delayed?
If it exceeds the expected timeframe, contact FanCraze Support.
