Q: What is the FanCraze Wallet?
The FanCraze Wallet is your secure digital wallet for managing all financial activity on the platform. You can buy FC Points, store Marketplace earnings, track rewards, and use your balance to buy collectibles, play Match Challenges, and participate in other FanCraze features.
Q: What types of balances exist inside the FanCraze Wallet?
Your FanCraze Wallet has two main balance categories: Points and Loyalty Rewards.
Balance Type | Description | Withdrawable | Notes |
Withdrawable Cash |
Cash balance that can be withdrawn after meeting eligibility requirements
| Yes | KYC, 2FA, minimum threshold, and cash ageing rules apply
|
Non-Withdrawable Cash |
Funds you add & platform spending balance usable across FanCraze
| No | Rewards for Indian users are credited here
|
Gold Essence |
Platform currency earned via SBCs, Match Challenges, etc.
| No
|
Used for packs, upgrades, discounts; not withdrawable.
|
Q: Where can I view my FanCraze Wallet balance?
Click the Wallet icon in the top-right corner of the screen. You will see a full breakdown of your balances and recent transactions.
Q: What can I do with my FanCraze Wallet?
You can:
Deposit Cash
Purchase collectibles and packs
Pay for Upgrades
View your complete transaction history
Withdraw eligible earnings (where supported)
Download statements
Q: Can I edit saved payment methods?
Yes. You can update or remove saved cards and wallet connections under:
Wallet → Payment Settings → Saved Payment Methods
